Has your Brother printer recently started flashing the obnoxious message ‘No Toner’ despite your knowledge that there is enough toner? Fret not, you are not the only one experiencing that! Such errors happen due to the bad communication between the printer and the toner cartridge even when enough toner is available. Follow these steps to fix that “No Toner” message to quickly get back to work.
Why Does the “No Toner” Message Appear?
Most Brother printers have sensors to detect toner levels, but occasionally, they can misread the cartridge status. This might happen if:
- The toner cartridge isn’t seated correctly.
- The toner level sensor has a glitch.
- You’ve installed a refilled or compatible (non-Brother) toner cartridge, which sometimes doesn’t sync perfectly with the printer.
Knowing the cause helps, but here’s how to fix it so you can start printing again!
Solution 1: The Toner Cartridge should be reset
This simple method can often help in getting rid of the No Toner message and can make your Brother printer ‘believe’ in the presence of the cartridge.
- Open the front cover of your Brother printer which also holds the toner cartridge.
- Press the Clear/Back button on the printer and hold it for a few seconds.
- When prompted, select the toner type which say Standard or High Yield.
- Press OK and after that, close the front cover.
As a result, the printer has reset the toner cartridge and your printer must accept it without any error message.
Solution 2: Reinstall the Toner Cartridge
Sometimes, a slight shift in placement can prevent your printer from detecting the cartridge. Try the following steps:
- Turn off the printer and unplug it from the power source.
- Carefully open the printer’s front panel and remove the toner cartridge.
- Check for any loose toner or debris in the printer and reinsert the toner cartridge, making sure it snaps securely into place.
- Close the front cover, plug the printer back in, and turn it on.
Your printer should now recognize the toner, and the error should disappear.
Solution 3: Use the Toner Override Feature (if available)
Some Brother printer models have an override function that lets you print even when the printer thinks the toner is low. Here’s how to access it:
- Open the Printer Menu on your computer.
- Go to Maintenance Mode and look for Toner Override or Continue Mode (the wording may vary by model).
- Enable this option, which tells the printer to ignore toner level warnings and continue printing.
This is especially useful if you’re using a third-party toner cartridge that may not be compatible with Brother’s toner level sensor.
Solution 4: Update or Reinstall Printer Drivers
Sometimes, an outdated driver can cause communication errors between your printer and computer, leading to toner misreadings. Follow these steps to ensure you’re running the latest version:
- Visit the Brother website and search for your printer model’s latest driver.
- Download and install the driver on your computer.
- Restart both your computer and printer to see if the error message clears.
Solution 5: Contact Brother Support
If none of the above solutions work, it might be time to reach out to Brother Inkjet Printer Premium Support Number. They can help diagnose if there’s a more serious hardware issue with your printer’s toner detection system.
Conclusion
The “No Toner” error message is a nuisance that often appears on Brother printers. One should not, however, give up as finding a solution often takes troubleshooting or two. Performing any of these four actions quickly and effectively resets this error: cartridge reset and reinstallation, Toner Override activation, or driver updates. When dealing with fine hardware such as printers, Brother Support should be the final resort.